Transcripts
Welcome and Opening Remarks
Nancy Hill, President and CEO, 4A's
Welcome to Transformation 2011: Making In Happen. What an appropriate name for this year's conference.
Things are indeed "happening." Good things. Now I know that my arrival at the 4A's coincided with the onset of some tough economic times. And I swear that I had absolutely nothing to do with the recession.
All kidding aside, I am very excited to be the bearer of positive news this year. Not "there's light at the end of the tunnel" prognostications, but hardcore, positive "yes our industry has survived and is robust" news. Let me give you some examples.
